Refund policy
At Tron Nutrition, every product is packed with care. Returns and refunds are only allowed in genuine cases like damage, wrong product, or manufacturing defect.
Eligibility for Return
- Product must be unused, unopened, and in original packaging.
- Only issues like damaged, leaked, wrong item, or missing items are considered.
- You must raise a request within 2–3 days of delivery with clear photos/video of the parcel and product.
What is Non-Returnable
- Opened, used, or tampered products.
- Products without original invoice or original packaging.
Process
- Contact our support team with order ID, issue details, and photos/video.
- Our team will verify within 24 hours and approve or reject the request as per policy.
- If approved, we may arrange:
- Replacement of the product, or
- Refund to original payment method or wallet, as applicable.
Refund Timeline
Once the return is received and inspected, approved refunds are usually processed within 5–7 working days, depending on your bank or payment provider.
COD Orders
For Cash on Delivery orders, refunds (where applicable) are processed via bank transfer or UPI details shared by you after verification.
Contact for Returns & Refunds
TRON NUTRITION – Support Team
Email: support@tronnutrition.in
WhatsApp: +91 9724272833
Website: www.tronnutrition.in
